Return & Refund Policy
Welcome to www.sevendelights.in. We hope you enjoy the simple and convenient shopping experience on our website. Your trust is very important to us, and we are committed to protecting your privacy and personal information. This Privacy Policy explains how Seven Delights collects, uses, and protects your information when you visit or shop on our website.
If you have any questions about this Privacy Policy, you can contact us at sevendelights5@gmail.com or call us at 080 22278608.
About Us
This website, www.sevendelights.in (referred to as “the Website”), is owned and operated by Seven Delights, India. We understand the importance of privacy for our customers, registered users, and all visitors (collectively referred to as “Users”). This Privacy Policy describes our practices regarding the collection, use, and protection of personal information shared with us through the Website.
This Policy works along with our Terms and Conditions and applies only to information collected by Seven Delights. It does not apply to information collected by third-party websites or services that may be linked from our Website.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website features. Any changes will be posted on this page. The updated Policy will become effective from the date it is published and will apply to all past and current users of the Website. We encourage you to review this page periodically.
How We Collect Your Personal Information
Seven Delights collects personal information only when you voluntarily provide it to us. You are not required to share personal details just to browse our Website.
We collect information when you choose to interact with us, such as:
-
Placing an order on the Website
-
Creating an account
-
Subscribing to our email updates
-
Contacting us by email or phone
-
Providing delivery or billing details during checkout
Information We Collect
We collect only the information that is necessary to process your orders, provide services, and improve your shopping experience. This may include:
-
Your name
-
Shipping and billing address
-
Phone number
-
Email address
-
Payment-related information (such as transaction details)
-
Details of gift recipients, if you choose to send a gift
This information is used mainly to process orders, arrange deliveries, communicate order updates, and provide customer support.
Providing personal information is your choice. However, if you choose not to provide certain details, you may not be able to complete a purchase or access some services on our Website.
Automatically Collected Information
When you visit www.sevendelights.in, our web server may automatically collect basic information such as your IP address, browser type, and device information. This data helps us understand how users interact with our Website and allows us to improve performance and security.
Like most websites, we also use cookies. Cookies help us remember your preferences, improve website functionality, and provide a better browsing experience. You can choose to disable cookies in your browser settings, but some features of the Website may not work properly.
How We Use Your Information
We use your personal information to provide a smooth and reliable shopping experience. This includes:
-
Processing and delivering your orders
-
Communicating order confirmations, shipping updates, and delivery information
-
Responding to your queries or support requests
-
Improving our products, services, and Website performance
-
Informing you about offers, updates, or promotions (only if you have not opted out)
You may receive marketing emails or messages from us if you have placed an order, subscribed to updates, or given consent. You can stop receiving marketing messages at any time. Even if you opt out, you will still receive important service-related messages such as order and delivery updates.
We do not use your personal information in ways that override your rights or privacy unless required by law or with your consent. In some cases, data may be anonymized and used to improve our internal systems and services.
Sharing of Information
Seven Delights does not sell or trade your personal information to third parties.
We may share your information only when necessary to provide our services, such as with:
-
Payment service providers to process transactions
-
Delivery and logistics partners to ship your orders
-
IT and website service providers who help maintain our systems
-
Professional service providers such as marketing or hosting partners
-
Legal or regulatory authorities, if required by law
These third parties are permitted to use your information only for the purpose of providing services to us and are required to keep it confidential.
Data Security
We take reasonable steps to protect your personal information. Appropriate security measures are in place to prevent unauthorized access, loss, misuse, or disclosure of your data. Access to personal information is limited only to authorized personnel who need it for business purposes.
However, please note that no method of data transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security. Any information shared with us online is done at your own risk.
Your Rights and Contact Information
You have the right to ask questions about your personal information, request updates, or raise concerns regarding privacy.
If you wish to contact us regarding this Privacy Policy or your data, please reach out to:
sevendelights5@gmail.com
+91 80 22278608
